The TRAI has firmly told the telecom companies to pay compensation for call drops to the customers from 1st January 2016. The compensation for one call drop will be Rs. 1/- and the maximum for a day is Rs.3/- for one customer.
Telecom companies are avoiding payment stating that there is case pending in the court, on which decision is expected on 6th January.
The direction of the TRAI has resulted in less call drops.