04 Monday Jan 2016
Posted in Telecom
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The TRAI has firmly told the telecom companies to pay compensation for call drops to the customers from 1st January 2016. The compensation for one call drop will be Rs. 1/- and the maximum for a day is Rs.3/- for one customer.
Telecom companies are avoiding payment stating that there is case pending in the court, on which decision is expected on 6th January.
The direction of the TRAI has resulted in less call drops.
23 Wednesday Dec 2015
Posted in Telecom
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New Delhi, Dec 22 Telecom Regulatory Authority ofIndia (TRAI) today told the Delhi High Court that no coercivesteps would be taken against telecom companies till the nextdate of hearing on January 6 for not complying with the calldrop compensation norms.
Additional Solicitor General (ASG) P S Narasimha made thesubmission before a bench of Chief Justice G Rohini andJustice Jayant Nath which listed the pleas of cellularoperators challenging the call drop regulations for furtherhearing on January 6.
The ASG, however, made it clear that the regulations wouldcome into force from January 1 as was decided.
The operators have sought quashing of TRAI’s October 16ruling mandating service providers to pay subscribers Re 1 percall drop experienced on their network, subject to a cap ofthree a day.
Besides Cellular Operators Association of India (COAI),the Association of Unified Telecom Service Providers of India(AUSPI) and 21 telecom operators, including Vodafone, BhartiAirtel and Reliance have said that the decision has been takenknowing fully well that laws of physics make it impossible to provide a hundred per cent call drop-free network.(PTI)
23 Monday Nov 2015
The public outrage over the call-drops and compulsion on the government had its results. It is reported that 22,279 towers have been added all over India by the telecom companies. In Delhi alone, more than 2,000 towers have been erected. The results are also forth coming. The call drops have been reduced to a certain extent.
The decision of the TRAI to impose penalty for call-drops has been effective.
30 Wednesday Sep 2015
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Congress has attacked the Modi government and specifically Communications Minister Ravi Shankar Prasad responsible for call drops and demanded his immediate resignation.
Minister Ravi Shankar Prasad, on his part, stated that the UPA government is fully responsible for the poor condition of BSNL and MTNL.
The fact is that both NDA as well as UPA are responsible for the call drops and the present condition of both BSNL and MTNL.
As in the case of competing in supporting and providing all help to the corporates and the MNCs by both Congress and BJP, both of them should support BSNL and MTNL, instead of trying to finish them off.
07 Monday Sep 2015
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The TRAI has criticised the telecom companies for the continued call drops since it is mainly due to the lack of infrastructure like towers. The telecom companies are providing connections much more than their capacity to serve. While there has been increase of 12% in GSM calls and 106% in data usage, the number of base stations have gone up only by 8%. The telecom operators have been asked to provide the details of the infrastructure, number of towers etc. by the TRAI.
02 Wednesday Sep 2015
Posted in Telecom
The Parliamentary Standing Committee on IT and Telecommunications will look in to the issue of call drops in mobile phones, which is is ever increasing and has become a nuisance. One reason is lack of mobile towers, while the other is a calculated plan on the part of the telcos to increase their revenue,since call drops mean more calls and charge.
The Chairman of the Parliamentary Committee on IT and Telecom, Anurag Thackur stated that the committee will seriously consider the matter and give necessary recommendations.
26 Wednesday Aug 2015
Posted in Telecom
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Every body will agree with Prime Minister Modi that the problem of call drops requires urgent attention. The only question is why the PM has not stated the same much earlier, since the problem was existing for a very long time. Any way, better late than never.
Every body, including customers, providers and government agrees that call drops is a very big issue. Calls are cut in between resulting a lot of irritation, unhappiness in relations, increased charges and so on. The reasons may be different; Lack of spectrum, lack of towers, providing more connections than capable by the system and so on.
There is really an urgent need to attend to the same on a fat track. A co-ordinated effort on the part of telecom companies and government is very much needed.
31 Friday Jul 2015
Posted in BSNL - Better Service to the Nation, BSNL News, Telecom
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The Department of Telecom will undertake special audit to assess the coverage and quality of service of all mobile operators in the metro cities to assess the gravity of problem to call drops. This was stated in a written reply given in the Parliament by the Minister of Communications Ravi Shankar Prasad.
“The TERM cells (field unit of DoT) have been asked to take up the special audit to assess the coverage/quality of service in metro/capital cities of all mobile operators network in order to assess the gravity of problem of call drops,” the Communications Minister stated.
There has been several complaints of call drops, especially in the metro cities. Many MPs had also raised the issue in the Parliament.
Though the call drops of BSNL is stated to be less than others, it also will have to seriously look in to the matter and ensure for a better service, which will attract more customers.
24 Friday Jul 2015
Posted in BSNL - Better Service to the Nation, BSNLEU, Telecom
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It is reported by TRAI that they got maximum complaint of call drops from Airtel and Vodafone subscribers and the lowest from BSNL and Idea Cellular. BSNL has to further make efforts to reduce the call drops to the minimum. Of course, more towers are necessary to ensure the same.
03 Wednesday Jun 2015
Posted in BSNL - Better Service to the Nation, Telecom
The government is proposing to penalise the telecom companies for call drops, which have very much increased. The companies will have to provide extra time for the period of call drops.
This will compel the service providers to improve their services. BSNL also will have to improve its services to satisfy the customers.
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