There are complaints of inordinate delay in payment of medical bills to BSNL pensioners in most of the circles and our CHQ has taken up the issue with the BSNL Corporate office after which the corporate office issued certain guidelines. But still complaints are reported from certain circles and one such circle is NTR. CHQ had already written a letter to the then CGMT, Shri. P. K. Goel in September, 2015. As there was no much progress, today, the 24th June, 2016, Com. V. A. N. Namboodiri, Advisor, K.G.Jayaraj, General Secretary and Com.R.S.Chauhan, Circle Secretary, BSNLEU, NTR met Shri.V.K.Chopra, CGMT, NTR and discussed the issue in detail. The representatives pointed out the difficulties being faced by the BSNL pensioners due to inordinate delay in payment of medical bills and wanted to have a systematic process to register the medical bills and payment according to that priority. The CGMT responded very positively and assured that whatever is possible at his end will be done to mitigate the hardships of the pensioners. He also said that now the medical reimbursement also has been made through ERP and the pensioners need not come to the office to submit the bill and can register on line. The delegation replied that only a minority of pensioners will be having net facilities. The particular case of Com.M.L.Tiwari was noted for immediate action by the CGMT.