Category Archives: BSNL – Better Service to the Nation

The BSNL Employees under the Forum of BSNL Unions/Associations are making all out efforts to ensure a better service to the customers. It has given a detailed Memorandum to the Prime Minister, Finance Minister, Communications Minister, Secretary DOT, CMD BSNL etc. with proposals for improvement and strengthening the company. The issues coming in this category are connected with the same.

6th January Dharna – Press release by Forum

06 Tuesday Jan 2015

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FORUM OF BSNL UNIONS / ASSOCIATIONS

D-7, Telegraph Place, Gole Market, New Delhi – 110 001.

Press Release                                                                                                06th January, 2015

Massive three days dharna by BSNL employees

Thousands of BSNL employees sat on dharna to day, 6th January, in front of the offices/exchanges of BSNL demanding immediate action to provide mobile equipments, broadband modem, cables etc. as also installation of BTS/Towers to enable the employees to provide a better service to the customers. The call for organising three day dharna from 6th to 8th January was given by the Forum of BSNL Unions and Associations which is the umbrella organisation of the unions and associations in BSNL.

This is part of the agitational programmes planned by the Forum for improvement of services as also to pressurize the management and the government to take necessary steps to revive BSNL. The entire cash balance of BSNL of more than Rs.40,000 crore has been taken over by the government in the name of a notional loan, high charges for spectrum compared to the charges taken from private companies, dividend etc. leaving BSNL without any funds for purchase of equipments. Even after surrendering the spectrum two years back, the refund of more than Rs. 6,000 crore to BSNL is yet to be paid. An amount  Rs. 1,250 crore allotted from USO Fund for 2012-13 for the loss incurred by BSNL for providing connections in rural area, according to the policy of the government to provide universal connectivity, is yet to be paid. The government which continues to assure that it will not allow BSNL to die, is in fact planning everything to destroy its own company, in order to favour the private companies, who have donated large funds to the election of the ruling and the main opposition party. It is also reported  that some of the ministers in the UPA and NDA governments  have been the advocates of the private telecom companies, before joining the Cabinet and have received hefty sums from them.

BSNL is not having a regular CMD for almost an year. Two important posts of Directors are also vacant. The Forum demands that these posts be filled up immediately so that there will some governance at least. Fresh recruitment is necessary since more than 1,30,000 employees have retired without any substitute. The BSNL Management with ITS officers, who are on permanent deputation from government, at its helm, has no commitment or interest to take the company to better heights. Their commitment to the BSNL can be measured by the fact that a few hundreds of them have joined the rival private telecom companies immediately after their retirement from service, without even waiting for the cooling period to end. Though decision was taken to recruit Management Trainees, the process is yet to be completed.

It is in this context that the Forum of BSNL unions/associations has decided to organise action programmes, including 3 days dharna from 6th to 8th January 2015, a Parliament March on 25th February, Memorandum to Prime Minister and Indefinite Strike from 17th March 2015, if the demands are not settled. Despite notice issued to Secretary, DOT and CMD BSNL, with copy to the Communications Minister, none of them have even called the unions/associations for a discussion in the matter. It is under these circumstances that the Forum has been compelled to continue with its action programmes.

The dharna with massive participation have been organised in all the SSAs and CGM Offices, with a total participation of more than 20,000 workers. In New Delhi, the dharna was organised in front of the BSNL Corporate office, with the participation of more than 300 employees. It was inaugurated by V.A.N.Namboodiri, Convener of the Forum and was addressed by P.Abhimanyu (BSNLEU), Islam Ahmed (NFTE), K.Sebastin (SNEA), Prahlad Rai (AIBSNLEA), Jayaprakash (FNTO) and other leaders. The dharna will continue for two more days.

 

 

V.A.N.Namboodiri

Convener  Mob: 09868231431

 

3 Days Dharna by BSNL Employees – Wake up Call to Government, BSNL Management

06 Tuesday Jan 2015

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The Wake Up Call to the BSNL Management and the Government has been given by the BSNL Employees, by starting the 3 days dharna  on 6th January 2015 in right earnest.

As per the call of the Forum of BSNL Unions/Associations of non-Executives and Executives, massive dharnas were held in all the SSAs and Circles as also Corporate Office, Delhi.  Hundreds of workers participated in important centres. The speakers focused on the demands raised by the Forum for the Revival of BSNL. ‘SAVE NATION – SAVE BSNL’  was the main focus, demanding the government and the BSNL Management to take immediate action to procure the necessary requirements for a better service to the customers.

The Dharna will continue for the next two days. Our Hearty Congratulations to all the participants in the dharna!

SAVE BSNL – IMPROVE SERVICES

05 Monday Jan 2015

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The BSNL executives and non-executives, numbering about 2,50,000 are in a big campaign to SAVE BSNL. The Forum of BSNL Unions/Associations, the umbrella organisation of the unions and associations in BSNL has approached the Government and the BSNL management to take necessary steps, including procurement of necessary equipment, expansion of BTS and other networks for the speedy expansion. It has also demanded the government to implement its assurances on financial viability to BSNL, which was assured at the time of the formation of BSNL. The TRAI has to change its antagonistic  attitude to BSNL. This is one part of the struggle.

At the same time, it is incumbent on the workers to make all out efforts to repair the faults in time, attend to the customers in a helpful and cordial manner, attend to their works in a systematic and efficient manner and dispose of the files without any delay. Due to continuous struggles by the unions/associations, the workers are comparatively better than earlier, including wages and pension. It is only because the BSNL was profitable that the workers got the benefits. If the BSNL goes down, one after another the benefits also will disappear. We have to ensure that BSNL is made profitable.

It is possible that more efficiency can be brought in our work, if we are determined.  Can we just check up our daily work routine and try to improve it.

1. Are you attending to duty at the scheduled hours? If not, can’t you ensure it?

2. Have you cleared all the faults/files/work that have been  entrusted to you today? If not, what is the reason for the delay? When it can be rectified/completed?

3. Have you been able to attend to all the customers approached at the Customer Service Centre? Have you been able to comply with their request / requirement ? If not, what is the reason? Whether these have been brought to your superior for settlement?

4. Whether the subscribers who approached the CSC have been satisfied with your dealing of their requirements?

5. Whether the BTS/Towers in your area is working properly? Is there problem about the range and connectivity? Whether it is being monitored daily?

6. Whether the required equipment are available? If not whether it has been brought to the notice of the Management? What is their reply?

7. What is the income from the services in your SSA in a month? have you got any suggestions to improve the same? Whether you have discussed the same with co-workers and management?

At the end of the day, just make a self assessment of how much work has been done and how much is pending and how it can be completed.

I have no doubt that if all of us workers take 25% extra workload and interest, there will be improvement of the services and also increased revenues.

Let us remember that BSNL and its workers are in danger. Unless we go the extra mile, we will never reach the destination.

We have to SAVE BSNL and we are capable of doing that. Only, that dedication and determination is required. Nothing is impossible. We have made many impossible things in to possible though maximum efforts. Can’t we make BSNL healthy and viable?

YES WE CAN MAKE BSNL PROFITABLE AND PROVIDE BETTER SERVICE.

SAVE BSNL – SAVE NATION!

 

Kerala Agitation deferred after discussion with Circle Management.

03 Saturday Jan 2015

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The Forum of BSNL Unions/Associations, Kerala Circle has deferred its agitational programme, which was to start from 1st January 2015, after successful settlement of most of the issues. The draft minutes of the discussion between the management and the Forum received shows that the Kerala Circle Unions have taken a very pro-active role in improving the services and is not sparing anything to go astray. The struggle was for better services to the people. It is noted that there has been more than 12% expansion and growth in the last year which has got to be appreciated.

We congratulate both the Forum and the Management for the successful settlement.

SAVE BSNL – SAVE NATION Campaign started

02 Friday Jan 2015

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The massive campaign ” SAVE BSNL – SAVE INDIA”  has already started. The preparations for 3 days dharna from 6th to 8th January 2015 are being made. The dharna should be participated by all the workers within the 3 days so that the management and the government will understand how seriously the workers have taken up the issue.

The next programme is the March to Parliament on 25th February 2015. Thousands of workers from all the circles will participate. In order to get reservation for trains, tickets will have to be booked immediately.

The culminating programme will be the Indefinite Strike from 17th March 2015. The SAVE BSNL – SAVE INDIA Campaign should be such that the people should be fully made aware the present situation, where the government is trying to destabilise and privatise BSNL. The anti-worker decisions of the government have to be fully exposed. It is also equally important that all the BSNL employees should do their maximum for a better and cordial service to the subscribers, who are the real masters.

Suggestions from comrades and friends are sought for how to improve and better our campaign. This will be much appreciated.

SAVE BSNL – SAVE NATION. Forum Meeting held on 30th December 2014

30 Tuesday Dec 2014

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Decisions of the Forum Meeting held on 30th December 2014.

A meeting of the Forum of BSNL Unions/Associations was held on 30th December 2014 at BSNL MS Office, presided by Com. Islam Ahmad, President NFTE. The house paid homage to the memory of Com. Chhidu Singh, senior leader  and Vice-President of BSNLEU, NTR Circle, who passed away a few days back.

The Convener welcomed all and reported about the developments after the last meeting on 19-12-2014 and action taken on the decisions taken. The Memorandum to be submitted to the Prime Minister has been circulated to all the General Secretaries of Unions/Associations. As per earlier decision, the General Secretaries of all the unions/associations in BSNL have been addressed requesting to participate in the action programmes.  About 30 Members of Parliament has been addressed for supporting the cause of BSNL. More are being approached. The Central Trade Unions have been addressed as also the Independent Federations like Confederation of Central Government Employees, Unions in Railways, Postal  etc. for solidarity and support in our struggles. Wall Poster for the dharna is prepared with the demands focussed. The General Secretaries in consultation will decide about the dates of the Circle Conventions to be held to focus the issues on the revival of BSNL.  The Convener stated that this meeting has been   called to plan for the 3 days dharna from 6th to 8th January 2015, Parliament March on 25th February and Indefinite Strike from 17th March which action programmes are already decided.

All the comrades present in the meeting actively participated in the discussion and the following decisions were taken:

  1. The 3 days dharna from 6th to 8th January 2015 should be organised effectively. The dharna will be from 10.00 AM to 05.00 P.M. Participants should take leave from office and will participate the full day in dharna. All out efforts should be made to ensure that each and every employee participates in the dharna on any of the three days. Wide publicity should be given for the programme.

The Circle Secretaries of NTR and Corporate Office will meet to plan for organising the dharna effectively at Corporate Office.  Likewise, Circle Secretaries in all the circles should plan the programme and conduct the same effectively.

  1. Regarding the Parliament March on 25th February 2015, the General Secretaries will intimate the number of participants from their organisations. Their stay arrangements will be made by the concerned unions.
  2. It is suggested that the unions/associations hold their Central Working / Executive Committe meetings to discuss and plan the action programmes, including Indefinite Strike, in an effective way.
  3. While focussing on the anti-worker, anti-BSNL policies of the government, our demands for government assistance, effective management etc., we should have serious introspection and make all out pro-active efforts to improve the quality of service and ensure better service to the customers.
  4. The Signature Campaign on the Memorandum to be submitted to the Prime Minister on the day of the Parliament March should start with out any delay to ensure that as per decision, more than one crore signatures are obtained.
  5. Necessary funds for the Parliament March and other activities will be shared by the All India Unions.
  6. Another meeting will be held to discuss about the future programmes after the dharna programme.

VAN Namboodiri Convener, Forum.

Forum Meets today to plan Dharna and Parliament March

30 Tuesday Dec 2014

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The Forum of BSNL Unions/Associations will meet today, 30th December 2014, at BSNLMS Office to finalise the plans for the 3 Days Dharna from 6th to 8th January 2015 and also the Parliament March on 25th February 2015 on the issue of Revival of BSNL.  SAVE BSNL – SAVE NATION!

Spectrum Auction Plan for Cabinet Approval

29 Monday Dec 2014

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The pressure put by the private telecom companies and MNCs that more spectrum should be available for auction is having results. The DoT has prepared a Cabinet Note on the auction of spectrum, which will be first sent to the Defence and Finance Ministries for approval before submitting to the Cabinet. The reports indicate that there will be 5MHz in the 2100 MHz band across 17 out of 22 telecom circles for auction.

It is understood that some more spectrum will be released by the Defence for allocation for auction as required by the private telcos. There was a demand from the Cellular Operations Association of India (COAI) that some spectrum should be released from BSNL, which the BSNL management has not so far agreed. But pressure will be mounting.

The requirements of the private companies have become more important for the government, than that of its own!

2015 – Can we make it a Year of Revival for BSNL ?

28 Sunday Dec 2014

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The private  telecom operators and the corporate sector have been stating that the telecom industry was in much distress and difficulty in 2014, by the delay in auction of the spectrum, tax issue of Vodafone, Nokia etc. and also non-governance. Now their spokesmen are predicting that 2015 will be a good year since the situation is being changed lately. The issue of Insurance ordinance, Ordinance of Coal Mine Auction etc. has gladdened the corporate and big business.

What about BSNL and its workers? The aggressive implementation of the anti-labour acts, privatization and disinvestment of PSUs, PPP in Railways, Increase of FDI in Insurance sector are againt the people of this country. The Modi government will continue this line.

What the BSNL Workers can do to strengthen BSNL and make it a best service provider to the people. Maximum effort on the part of each and every worker is necessary.

While strongly opposing the anti-BSNL and anti-PSU policy of the government and the inefficiency of the top management, the workers and their organisations have to work as crusades for a better service to the customers despite equipment crunch and difficulties being created by the government and the management. Provide the best service with the available infrastructure and fight for getting more equipment  and infrastructure.

2015 is a crucial year in the revival of BSNL. The Forum of BSNL Unions and Associations have planned for serious struggles for the Revival of BSNL and for better service. It is not a ritual one. The BSNL workers have improved the services, but  much more has to be done. It is a crusade and we have to involve ourselves for the important task.

LET 2015 be a Year of  Revivlal of BSNL. SAVE BSNL Campaign should be strengthened.

Secretary DOT criticize BSNL Management for not keeping targets.

26 Friday Dec 2014

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KOLKATA: Telecom Secretary Rakesh Garg has warned that top Bharat Sanchar Nigam executives could face administrative action if “delayed decision making” on their part results in a failure to meet the March 2016 deadline set by the Prime Minister’s Office for concluding the national broadband venture.

“There is a need to improve decision-making and administrative action should be taken against officers who are not taking decisions and keeping the targets” he stated. (Report in the media).

The Forum has several times pointed out the slackness of the BSNL management in the delay of implementing development and expansion. Now the Secretary DOT has said the same. In a meeting with the Forum another Secretary DOT had told that there is no BSNL management, but only BSNL Mis-management.

However, what the DOT is doing for the development and expansion of BSNL. Even the due funds of the BSNL are not paid. No support is given by the government, except announcements. Both the Government and the BSNL Management has to act and not sermonise and announce tons of assurances.