BSNL is a most prestigious PSU of the Central government. It provides communications services to the people in all parts of the country. Communications systems are becoming fast to faster.
As such, the BSNL Management also should be fast in its decisions and implementation. But unfortunately it is entwined in the bureaucratic and cumbersome process of the government system and its decisions are very slow and implementation slower. Especially in the case of staff issues, it moves just like tortoise.
Whether it is PLI, change of designation, wage revision, promotions, anomalies – the management is taking too much time to take decisions and then much more time to implement. BSNL can not afford to be slow, in providing services or in settling the workers issues. Issues are to be settled through negotiations. However, on each and every issue, the workers are compelled to resort to agitation due to the negative attitude and delay.
The BSNL Management has to rethink about its functioning so that quicker services and quicker sorting out of the issues of the workers could be done.