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Good Quality Service Integral to Credibility – Minister Communications

15 Tuesday Dec 2015

Posted by VAN NAMBOODIRI in BSNL - Better Service to the Nation, BSNL News

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BSNL, Credibility, Minister

” The telecom operators need to recognise that a good quality of service is integral to their credibility. They need to do three things – properly reconfigure their network, spend on infrastructure and ought not to sacrifice on voice for the more lucrative data.” – Communications Minister Ravi Shankar Prasad to Business Line.

Well Mr. Minister. But what about releasing the more than Rs. 6,000 crore towards the refund of the spectrum surrendered by BSNL and Rs. 1,250 allotted for 2013-14 by the TRAI in lieu of ADC? If these amounts are released and paid to BSNL, it will be able to procure equipment, reconfigure the network, improve infrastructure and a better service.

Along with press statements, please implement your assurances also to revive BSNL. It will bring credibility to your words.

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India is at 130th rank in World Human Development Index

15 Tuesday Dec 2015

Posted by VAN NAMBOODIRI in General

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130th rank, HDI, India

Despite 68 years after Independence, India is at 130th rank among 188 countries in Human Development Index. HDI is a summary measure to assess long term progress in three basic dimensions of human development – a long healthy life, access to knowledge and a decent standard of living.

Norway, Australia and Switzerland are the first three in ranks. The rank of Bangla Desh and Pakistan, our neighbors, are 142 and 147 respectively. Among BRICS nations ie. Brazil, Russia, India, China and S.Africa – India is in the lowest position.

Crores of Indians have no dwellings on their own and are staying in open spaces. Crores of children do not get education. There are again crores who can not have two meals a day. Lakhs of crores of rupees are given as subsidy to the corporates and big business. Ministers and high level people are involved in corruption of thousands of crores of rupees. Black money of lakhs of crores of rupees are still not confiscated. A parallel economy is allowed to function. But neither the Congress nor the BJP, which are the ruling parties for more than six decades do not have time to think about the condition of the poor. They should be kicked out for ignoring the conditions of the poor in this country.

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Do not hand over Ahmedabad, Jaipur Airports to MNCs

14 Monday Dec 2015

Posted by VAN NAMBOODIRI in General

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Ahmedabad, Airports privatisation, Jaipur

New Delhi, Dec 13 (PTI) The CPI(M) has said the Centre’s decision to handover management and operation of Ahmedabad and Jaipur airports to Singapore’s Changi Airport group was against a Parliamentary panel’s recommendations.
It has demanded that the details of an MoU signed between the AAI and Singapore Corporation Enterprise (SCE) be made public.
Earlier, the Congress had described as “surpising and shocking” the decision to open up the two government-run airports to the foreign player.
“I was the chairman of the Parliamentary Standing Committee, which submitted a report that was accepted by Parliament…..that except for joint venture in completely Greenfield airports, no management of the airports or even joint venture with foreign airport authorities or foreign players in the aviation field should be permitted. This was the opposition then and it’s the opposition now,” CPI(M) general secretary Sitaram Yechury told PTI.(PTI)

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Penalty for Call-Drops – Minister

14 Monday Dec 2015

Posted by VAN NAMBOODIRI in Telecom

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“In an exclusive interview to CNN-IBN, Telecommunications Minister Ravi Shankar Prasad has said that telecom firms will face serious consequences if they do not resolve the issue of call drops.”
(Press Report)
It is absolutely necessary. At the same time, Government should assist BSNL to upgrade its infrastructure and procure necessary equipment.

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Who are the Fund Managers of National Pension Scheme (NPS)?

14 Monday Dec 2015

Posted by VAN NAMBOODIRI in AIBDPA - BSNL DOT Pensioners

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NPS, Pension Funds

There are 7 Fund Managers present for the National Pension Scheme(NPS). The names are given below:

1.LIC Pension Fund
2.SBI Pension Fund
3.UTI Retirement Solutions
4.HDFC Pension Fund
5.ICICI Prudential Pension Fund
6.Kotak Pension Fund
7.Reliance Capital Pension Fund
Out of these only two are Government or Public Sector Funds viz.SBI Pension Fund and LIC Pension Fund.All others are controlled by private owners. What will happen to the hard earned money of the Pensioners?

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Many companies, including telecom, don’t implement CSR

14 Monday Dec 2015

Posted by VAN NAMBOODIRI in General

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CSR, penalty

As per government orders, companies are to spend 2% of their profit towards Corporate Social responsibility(CSR). But most of the companies, except very few, have not implemented this order. In the telecom sector also, the situation is not different. Idea Cellular has not spent even a single paise towards CSR. Bharti Airtel has spent only 21% of what is required.

The recommendations of the Parliamentary Standing Committee that these defaulting companies should be penalised is timely. While thousands of crores of rupees are profited by these companies, they are reluctant even to spend 2% of that for the welfare of the people. They should be severely punished for their anti-social attitude and violation of law.

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Telecom TU Movement (16) – Disruption of E.III Union

13 Sunday Dec 2015

Posted by VAN NAMBOODIRI in Telecom TU Movement 1991-2015

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Telecom TU Movement (16)

Disruption continues unabated
Instead of accepting the unanimously elected office bearers with Moni Bose as President and V.A.N.Namboodiri as General Secretary, the few who walked out of AIC, floated a parallel list of office-bearers with M.B.Vichare as General Secretary. Once again, they were at the game of disruption of the union.
The list of elected office-bearers was submitted to the DOT by the out-going General Secretary Moni Bose. But the DOT became a partner in the disruption and refused to recognize the list stating that a dispute has arisen, citing the fake list.
Workers react
Branches of the union throughout the country reacted sharply and sent protest telegrams to Chairman Telecom Commission demanding recognition of the duly elected office-bearers. The telecom establishments reverberated with slogan shouting against the conspiracy hatched by the disruptors and DOT.
High Court accepts Petition
The wrong decision was questioned by the CHQ through a petition to the Delhi High Court, which took note of it.
OPG Calls illegal meeting of Circle Secretaries.
Once again, OPG tried to misuse the deleted Article 25© of E.III Union Constitution, by issuing notice for meeting of Circle Secretaries again misusing his position as SG, NFTE. This was brought to the notice of the Delhi High Court. OPG was compelled to give an assurance to the Court that he will not hold the meeting. The game was thus defeated.
Verification ordered by Court.
The High Court issued directions to DOT to conduct verification of membership as per New Recognition Rules to decide on the dispute in E.III Union. The request of the DOT for modification (not to conduct verification) was outright rejected.
DOT Orders Membership Verification
DOT ordered verification of membership on 22-11-1995 under check off system as per the direction of the High Court. The time-schedule was changed twice on the request of OPG & Co. They were afraid to face verification, but there was no escape from the High Court Order.
TU Facilities
All the existing unions at the time of implementation of New Recognition Rules were granted trade union facilities. After the High Court order for verification, E.III Union led by Moni Bose – V.A.N.Namboodiri also applied. After dilly-dallying for a long period and afraid of court verdict, we were granted limited facilities which were completely inadequate.
‘Neutral Role’ of OPG exposed
OPG, while being the main disruptor and leader of M.B.Vichare Group always propagated that he was neutral in the E.III dispute. His neutral mask flew away when he directly jumped in to the fray and openly canvassed for Vichare group. The NFTE official journal, ‘Tele-Labour’, was misused to slander and malign us. OPG used all his long time influence on DOT to subvert the verification in their favour. Eventhough NFTE was not a party in the verification, OPG used all his influence on the administration.
Irregularities and Favouritism
Finding that the trend was against them and there was no chance for them to win in a free and fair election, OPG-Vichare group started all kind of manipulation, rigging etc. In Maharashtra and Bombay Circles, the verification form itself was changed to help Vichare. Ragging and snatching of forms took place in MP, AP and Maharashtra. Workers, especially ladies, were threatened and forced to vote for them.
Group D & Line Staff allowed to vote in E.III Verification.
In the verification of E.III Union, more than 10,000 Group D and Line Staff , who are not eligible to vote in E.III Union, were allowed to vote. The DOT kept mum; in fact it tactically supported it.
The Union brought all these irregularities to the notice of the DOT, but in vain. As such, a writ was filed in the Delhi High Court, pointing out all the irregularities.
Conspiracy
The apprehension about manipulations in membership proved to be correct. The report submitted by the DOT to the Delhi High Court on 10-04-1996 exposed the deep rooted conspiracy once again.
According to this manipulated report, Namboodiri group got 34,646 votes and Vichare group 39,985 votes. While the former was all from members of E.III Union alone, the 39,985 included about 10,000 votes of Line Staff and Group D officials, who are ineligible to vote in E.III Union. This was purposely allowed by the administration as part of the conspiracy to hide the truth that Namboodiri group got 5,000 votes more than Vichare group. Further, while telegraph class III workers supporting OPG group voted, the T.III Union leadership supporting Namboodiri group, about 8,000, did not vote as per the direction of their union. Had they voted, there would have been a very good majority, crossing 35% and getting recognition without any difficulty. But unfortunately, the T.III Union took an unhelpful decision.
DOT, mischievously suggested that the court to grant recognition to Vichare group by adding the votes of Namboodiri group to get the qualifying position by 35%.
DOT’s application was dismissed by the court and recognition was not granted to any group as they did not get the required 35% individually. Once again, the conspiracy failed.
Another illegal meeting and Fake list
OPG again called for an illegal meeting of E.III CWC at Vellore, T.Nadu, which he had no power to call. On a petition from Com.K.Arumugham, Circle Secretary, E.III Chennai, to the District Munsif Court against holding of the meeting, OPG was compelled to give assurance to the court that the meeting will not be held. However, they held a meeting in violation of the orders and submitted a parallel list to DOT. However, DOT, well aware of the Court order, did not accept the list. Reverification became inevitable. (To be continued)

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‘Service with a Smile’ – A Mission to be effectively implemented

13 Sunday Dec 2015

Posted by VAN NAMBOODIRI in BSNL - Better Service to the Nation, BSNL News

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"Service with a Smile", BSNL

The Forum of BSNL Unions/Associations has called upon the BSNL workers to implement a ‘Hundred Days Programme’ of ‘Service with a Smile’ with the aim of giving first class service to the customers. One of the complaints against BSNL is that it is still working as a government department and the employees are behaving with the customers in a casual way. This has to change.

The customers expect better deal from the BSNL. On the one hand, the BSNL Management, both at the C.O. as also at the field level should be able to deal by providing necessary equipment, customer friendly schemes etc. On the other hand, the officers and the employees at the field level should interact with the customers in a very dedicated and helping way. The customer is the most important person for the BSNL and he/she should be given the most favoured status.

The customer should be treated as most welcome, since he/she is the person giving the revenue to BSNL and is its backbone. He should be welcomed and honoured at every stage and his requirements satisfied.

As suggested by me earlier also, why can’t our staff at the Customer Service Centre welcome the customer with a “Good Morning” / “Namaste” or such other greeting and ask him politely what is his requirement. This itself will make a change in the relations. Please hear his requirement patiently and do all that is necessary to settle the same. It is better not to ask him to go to another person or another counter. As in “one window system”, the requirement should be settled there itself.
There are many other such small things which connect the customer with the BSNL. The “Service with a Smile” campaign period should be fully utilised to give a better service to the customers. This will improve the image of BSNL and increase the customer base as also the financial viability.
.

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Cuba and US restores Postal Service – a welcome step

13 Sunday Dec 2015

Posted by VAN NAMBOODIRI in WORLD NEWS

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Restoration, US-Cuba Postal Services

Governments of Cuba and USA have decided to restore the Postal Service between the two countries, which was suspended in 1963 after the US ordered blockade of Cuba. Now that the countries have decided to normalise the diplomatic relations in July this year, this is another important development.
Even after the direct postal services were stopped, indirect services were continuing, which were routed through other countries such as Canada, Mexico and Panama.
The restoring of postal services is a welcome step.

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This is India – Two strange incidents

13 Sunday Dec 2015

Posted by VAN NAMBOODIRI in General

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'Incredible India'

In today’s ‘Sunday Times’ two incidents have been published which show how anything can happen in ‘Incredible India’:

1. In the examination for BEd. in the BR Ambedkar Anniversity in Agra, more than 20,000 passed, while the applicants were only 12,097. Fortunately, before issuing the results, this anomaly was found. It is not known who are those passed without applications?

2. In the Park Street Rape Case in W.Bengal, the Public Prosecutor, Ms. Sarbani Roy requested to the court that punishments to the three convicts in the case be ket to the minimum. The Public Prosecutor has since been suspended.

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