Tag Archives: BSNL

BSNL on Revival Path, But much more to be done

25 Thursday Feb 2016

Posted by in BSNL - Better Service to the Nation, BSNL News, BSNLEU, Forum

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BSNL is on the revival path after a weak performance for 4-5 years. It has increased its wireless connections systematically during the last few months at an accelerated rate of 1.41% putting Bharti Airtel, Vodafone and Idea behind in increase of numbers. BSNL market share has been increased to 8.16% from the earlier 8.06%. However, BSNL has to much improve its revival package to compete with the private companies:

As per the TRAI report for December 2015, the statistics are as below:

I. Land Line Sector

First position BSNL with 59.31% market share.

II. Wireless Sector

  1. Bharti Airtel : 24.07%
  2. Vodafone     : 19.15%
  3. Idea            :  17.01%
  4. Reliance      :    9.98%
  5. Aircel          :    8.47%
  6. BSNL          :    8.16%

III. Broadband

  1. Bharti Airtel  : 23.07%
  2. Vodafone      : 18.98%
  3. Idea             : 15.54%
  4. BSNL            : 14.54%

Both the BSNL Management, the Unions and the workers have to make maximum efforts to improve the financial position of BSNL as also the service to the customers. It is not as simple and easy as telling. The main obstruction is the anti-PSU policy of the government which refuses to assist BSNL and even deny the financial dues to be paid by Government. Now the BSNL Management and Unions have initiated the ‘Service With A Smile’ (SWAS) programme, which has improved the BSNL position. But still, BSNL is far behind, except in the Landline sector, where it is still in the leading position with about 60% market share. The strategy should be to maintain and improve its position in Landlines and improve in the other sectors.

Let us make the ‘SWAS’ campaign a great success through dedicated and efficient work and save BSNL and its workers.

BSNLEU applied for participation in Membership Verification

11 Thursday Feb 2016

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BSNL Employees Union, the Main Recognised Union, has applied for participation in the Membership Verification for recognition of unions to be held on 10th May 2016. Shri A.M.Gupta, GM(Restructuring) has been appointed as the Returning Officer. The verification by secret ballot will take place on 10th May and results declared on 12th May 2016.

This is the seventh Membership Verification in BSNL, the first starting from 2002. BSNLEU won in all the verifications except the first, which it lost to NFTE for a small % of votes. Consequent to the change in the Recognitions Rules, now there are two recognised unions BSNLEU and NFTE, the Main and Second Recognised Unions, respectively.

All India, Circle, SSA and Branch functionaries as also common workers have to be in the campaign to ensure the BSNLEU win with a good margin. 50% or should be the target of BSNLEU in this verification, which is possible if  our comrades work in a planned manner meeting all the workers and explaining the gains achieved under BSNLEU leadership.

Let us start our campaign forthwith.

Heads of Circle Conference of BSNL at Delhi on 10-11 February 2016

09 Tuesday Feb 2016

Posted by in BSNL - Better Service to the Nation

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It is informed that the Heads of Circle Conference of BSNL will be held at Delhi on 10th and 11th of February 2016. The subjects to be discussed are not known, but the Revival of BSNL will be one, certainly.

I would suggest that the following also be discussed, which have got crucial connection with the growth of the PSU.

  1. A consensus among the top managers of the company, who are mostly ITS officers, should be arrived at that all the officers working in BSNL should belong to BSNL. This is necessary for the growth of the company. As shares are allotted to the top managers of private companies and corporate to ensure  that their future is connected with the company in  which they work, in the same way the future of the officers working in BSNL should be connected with its growth. This is not only a business proposition, but also is a point of ethics.
  2. Fresh blood is essential for the growth of any institution. Almost 1.5 lakh workers have retired after formation of BSNL with only recruitment of about 30,000, reducing the staff by about 1.2 lakh from the 3.5 lakhs. Additional  recruitment is to be done, both at lower and higher levels.
  3. About one lakh casual contract workers are engaged by BSNL through contractors. Though clear Acts and Rules exist with regard to their wages, social security measures like EPF, ESI etc. these are violated in most of the circles, with the full knowledge of the concerned field officers. Even the directions and orders of the government and CMD BSNL are not implemented continuing one of the worst exploitation of the toiling workers in the country. Supporting the contractors for this brutal exploitation or becoming part of this exploitation shows the low morality and ethics to which some of the field officers have fallen. Before the Parliamentary Standing Committee on Labour, before the Chief Labour Commissioner, before the EPF and ESI Commissioners – BSNL Management is exposed as utterly failing in their duties to uphold the law of the land, human touch and ethics. BSNL should come out from the label of this utter shame and brutal exploitation.
  4. Although it has been accepted that all the officers from the CMD to the RM should meet the customers at various levels and make  connection, it is rarely put in to action. Each one has got the responsibility in this prgramme. Effective mechanism should be available to ensure that this connectivity is activated.

These are a few points which will energitise strengthening of BSNL and its services. Let the top management  discuss these issues and take suitable decisions.

VII Membership Verification Process in BSNL Started

31 Thursday Dec 2015

Posted by in BSNL News, BSNLEU

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The process for the VII Membership Verification of Unions in BSNL for grant of recognition has started. The preliminary meeting to discuss the same with the unions is scheduled to be held at 10.00 AM on 11th January 2016 on the 9th Floor Conference Hall of BSNL Corporate Office.

It is necessary that certain undemocratic conditions in the revised Recognition Rules of 2014 need to be changed. This may also has to be discussed in the meeting.

BSNL Revenue increased 2.29 % in 2015

27 Sunday Dec 2015

Posted by in BSNL - Better Service to the Nation, BSNL News

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BSNL’s revenue report data shows that the overall revenue of the company (till Nov-2015) has increased by 2.29 percent compared to last year. However, BSNL has observed that the overall revenue has declined in many circles compared to the same period previous year. ( Telecom News).

This is not sufficient. More % of increase is necessary to make the company  profitable.

VII Membership Verification in BSNL – Membership Campaign

15 Tuesday Dec 2015

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It is learnt that the VII Membership Verification for electing the recognised non-executive union/s in BSNL will be tentatively held on 26th April and result declared on 28th April 2016.
In all the five membership verifications since 2004, BSNL Employees Union has won and has been recognised. In the VI Verification, two unions have been recognised as per the new rules and BSNLEU is the Main recognised union.

There is no doubt that BSNLEU will be the first union in this verification also. However, the effort should be to improve the % of votes from the last verification. It can surely be done.

As part of the campaign, the membership month from 16th December 2015 to 15th January 2016 should be effectively used to enrol maximum new members in BSNLEU. Branch/District Secretaries should start the membership campaign immediately, if not already started.

BSNL will maintain and operate MTNL Network

15 Tuesday Dec 2015

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NEW DELHI: State-owned BSNL may maintain and operate the network of MTNL on a revenue sharing basis and a decision in this regard may be taken in 2-3 months.
“We have received a proposal from MTNL CMD to operate and maintain their network. It will be done on a revenue sharing basis and a decision in this regard can be taken in 2-3 months,” BSNL CMD Anupam Shrivastava told PTI. (PTI)

Good Quality Service Integral to Credibility – Minister Communications

15 Tuesday Dec 2015

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” The telecom operators need to recognise that a good quality of service is integral to their credibility. They need to do three things – properly reconfigure their network, spend on infrastructure and ought not to sacrifice on voice for the more lucrative data.” – Communications Minister Ravi Shankar Prasad to Business Line.

Well Mr. Minister. But what about releasing the more than Rs. 6,000 crore towards the refund of the spectrum surrendered by BSNL and Rs. 1,250 allotted for 2013-14 by the TRAI in lieu of ADC? If these amounts are released and paid to BSNL, it will be able to procure equipment, reconfigure the network, improve infrastructure and a better service.

Along with press statements, please implement your assurances also to revive BSNL. It will bring credibility to your words.

‘Service with a Smile’ – A Mission to be effectively implemented

13 Sunday Dec 2015

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The Forum of BSNL Unions/Associations has called upon the BSNL workers to implement a ‘Hundred Days Programme’ of ‘Service with a Smile’ with the aim of giving first class service to the customers. One of the complaints against BSNL is that it is still working as a government department and the employees are behaving with the customers in a casual way. This has to change.

The customers expect better deal from the BSNL. On the one hand, the BSNL Management, both at the C.O. as also at the field level should be able to deal by providing necessary equipment, customer friendly schemes etc. On the other hand, the officers and the employees at the field level should interact with the customers in a very dedicated and helping way. The customer is the most important person for the BSNL and he/she should be given the most favoured status.

The customer should be treated as most welcome, since he/she is the person giving the revenue to BSNL and is its backbone. He should be welcomed and honoured at every stage and his requirements satisfied.

As suggested by me earlier also, why can’t our staff at the Customer Service Centre welcome the customer with a “Good Morning” / “Namaste” or such other greeting and ask him politely what is his requirement. This itself will make a change in the relations. Please hear his requirement patiently and do all that is necessary to settle the same. It is better not to ask him to go to another person or another counter. As in “one window system”, the requirement should be settled there itself.
There are many other such small things which connect the customer with the BSNL. The “Service with a Smile” campaign period should be fully utilised to give a better service to the customers. This will improve the image of BSNL and increase the customer base as also the financial viability.
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BSNL prepares to start 4G Services in 25 cities -CMD BSNL

09 Wednesday Dec 2015

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BSNL is planning to float EoI (Expression of Interest) for 4G services in 25 cities by December, 2015.

Speaking to TeleAnalysis, Anupam Shrivastava, CMD, BSNL said, “The eco-system for 2.6 GHz is developing fast and we are planning to float EoI for 4G services in 25 cities By December, 2015.”

The expression of interest will lay the ground rules for deployment of 4G services in 25 cities based on revenue sharing model or outright purchase of equipment. It is still not clear which model BSNL is opting for 4G services deployment in 25 cities.

BSNL has already surrendered 4G license in six circles- Gujarat, Maharashtra, Andhra Pradesh, Karnataka, Tamil Nadu and Kolkata. Out of the six circles, five are category A circles and one is metro circle so BSNL is still left with 4G in 14 circles and the company is planning to launch services in these circles.

With 14 circles – Kerala, Rajasthan, Himachal Pradesh, Punjab, Jammu & Kashmir, Haryana, UP (E), UP (W), Bihar, Orissa, Madhya Pradesh, Assam, North East, Orissa under its fold, BSNL is planning to pick up capital city and the second populous city from all states for 4G deployment in the first phase.

State run telecom operator, BSNL is planning to launch 4G services in Chandigarh and Jaipur before March 2016 but remaining cities will be operational most likely in second half of 2016.

BSNL is presently conducting 4G proof of concept (PoC) in Indore and Lucknow with Gemini Communications as the equipment provider for both the cities.