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The BSNL Corporate Office has issued emergency instructions to tackle the situation that has arisen due to COVID-19. The highlights of these instructions are as follows:-

A control room is formed at Corporate Office with five senior level officers. Similar control rooms are to be opened in all circles.
Telecommunications being an essential service, telephone Exchanges, OFC networks, BTSs, BFC, MSC, DSAMs and OLTs, MPLS, etc., are to be maintained.
Staff on emergency duty should be provided with masks and sanitisers. Proper arrangement for water and soap should be made in all buildings.
In cities where lockdown is ordered, CSCs need not be operated.
In all other cities also, customers visiting CSCs are to be discouraged. Skeleton staff to be followed. Customers are to be encouraged for online payments.
Contingency fund is released to the circles. CGMs are empowered to utilise them.

BSNLEU appreciates the Corporate Management for issuing proper instructions to ensure maintenance of BSNL’s services and also safety of the employees. All circle and district unions are requested to ensure implementation of these instructions fully. CHQ also requests all the leaders and comrades to ensure that maintenance of our networks and provisioning of BSNL’s services are carried out effectively.
(BSNLEU Website)