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NEW DELHI: State-tun telecom company BSNL is investing an over Rs 11,000 crore to improve its all-round services including strengthening network, modernizing telephone exchanges and installing mobile towers in the Naxal-dominated areas, Parliament was informed today.

“BSNL and MTNL are taking several steps to enhance revenues through investments to strengthen its network and focus on consumer care and service delivery to improve quality of service,” telecom minister Ravi Shankar Prasad informed the Lok Sabha in a written reply.

Both companies have drastically lost their subscriber base mainly due to inadequate investment that led to network coverage issues, inability to compete with private sector telecom firms with regard to marketing and customer satisfaction, he said. Courtesy: (TOI)