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The Ministry of PP and Pensions have intimated the officers to be contacted in case of pension issues of CG Employees connected with SBI. The letter is reproduced below:

F.No.56-6/20 14-P&PW(C) Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Pension and Pensioners Welfare
3 rd Floor, Lok Na~ak Bhawan New Delhi dated 18t June, 2014

OFFICE MEMORANDUM
Subject: Improvement in Pension disbursing System- Issues with State Bank of India Bank regarding.

The names of the officers responsible for dealing with respect to pension issues in State Bank of India for Central Government Pensioners are given as below:
Name & Designation Address Telephone Email address
Shri R.P.Singh, Government Business Unit, 011-23407474, r.g.singh@sbi.co.in
AGM, Corporate Centre, 2nd Floor, 011-23365389
Main Branch Building,
11,Sansad Marg,
New Delhi-l 1000 1,
Shri Raj Chatterji, Government Business Unit, 011-23407235 gm.gbu@sbi.co.in
General Manager Corporate Centre, 2nd Floor,
Main Branch Building, C-Block, 011-23345268
l l.Sansad Marg,
New Delhi-II 000 I.
NIC (DOPPW) is requested to display the above mentioned information on the Pensioners’ Portal Website ..

(Kailash Chander)
Under Secretary to the Government of India