As per the decision of the meeting of the Forum of BSNL Unions held on 8th August 2012, Com.
V.A.N.Namboodiri, Convener, has intimated the CMD BSNL through a letter its decision to extend
the “Subscriber Delight Year” programme for one more year. The Forum has called upon all the
workers to implement the programme effectively by improving the services to the customers,
providing more connections, removing the faults at the earliest etc. The Forum requested the
management to co-ordinate with the programme intended for a better service and expansion of the
services to make BSNL financially viable.