Category Archives: BSNL – Better Service to the Nation

The BSNL Employees under the Forum of BSNL Unions/Associations are making all out efforts to ensure a better service to the customers. It has given a detailed Memorandum to the Prime Minister, Finance Minister, Communications Minister, Secretary DOT, CMD BSNL etc. with proposals for improvement and strengthening the company. The issues coming in this category are connected with the same.

”One Day, One Employee, One Subscriber’

05 Friday Jun 2015

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‘One Day, One Employee, One Subscriber’

BSNL have 2,25,000 employees at present, including the ITS, Executives and non-executives. This is not a small number. They are working out-door as well as indoor. But one thing is similar to all – that they are employees who get monthly salary from BSNL for the work they are performing. Their future is completely intertwined with the existence and growth of BSNL. Now what can be done by all of them ? Of course, they have to do their duty sincerely and with dedication.

But some thing more than can be done. If all these officers and workers, from CMD BSNL to the RM/TM, each can meet one subscriber  one day and find out his difficulties or requirements as well as suggestions how to improve the service. Within a few months there will be a great change in the minds of the subscribers about BSNL and its employees. Whatever the suggestions, requirements, complaints etc. have to be dealt with urgently.

On the one hand,the employees will understand the mindset of the subscribers. Secondly, the subscribers will have faith in BSNL and will also know that employees are there to serve them effectively.

‘‘One Day, One Employee, One Subscriber’

 

Meet the Customers, solve their problems; It is the best way to save BSNL.

04 Thursday Jun 2015

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The support of the people is necessary for the success of any common cause. Here it is to save BSNL. Meet each and every subscriber, find out his problems, solve it.

The Customer will support in your efforts to revive BSNL. It is the way to success.

Mobile Operators will have to pay for call drops

03 Wednesday Jun 2015

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The government is proposing to penalise the telecom companies for call drops, which have very much increased. The companies will have to provide extra time for the period of call drops.

This will compel the service providers to improve their services. BSNL also will have to improve its services to satisfy the customers.

BSNL will offer free roaming from 15th June – Communications Minister

02 Tuesday Jun 2015

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“BSNL will offer free national roaming from June 15, Union minister for Communications Ravi Shankar Prasad said today.

Spectrum sharing and trading policy to go to Cabinet this month and full mobile portability will be given from July, he added. The minister was briefing the media today regarding the achievements of his ministry as part of the programmes to mark the Narendra Modi government’s first year in office.” (Courtesy: NDTV)

It is a good news for the customers.

BSNLEU holds its CEC Meeting at Dalhousie (Himachal Pradesh) on 16-18 June 2015

02 Tuesday Jun 2015

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BSNL Employees Union, the recognised union in BSNL, has notified that its Central Executive Committee Meeting will be held at Dalhousie, H.P., from 16th to 18th June 2015. The CEC is meeting for the first time after the All India Conference at Kolkatta and hence will be having a long agenda for discussion and decision.

The ‘Save BSNL, Increase Landline – Better Subscriber Service’ Campaign is a priority issue to be discussed. Already the Forum of BSNL Unions/Associations has called upon all the unions/associations and employees to put maximum efforts for a better service to the people and also increasing the landlines utilising the present scheme of free night calls from BSNL landlines.

It is almost time for the next Wage Revision. What are the demands, when to raise the issue and how to achieve the same in the present situation when BSNL is in loss etc. will have to be discussed and suitable decision taken.

Restoration of Medical Allowance, LTC, Bonus, grant of E-1 scale, stagnation,deduction in salary, change of designation and other such issues are there. In the name of loss, how many years, the workers have to take all the burden?

Organisation has to be streamlined for the next verification of membership, to increase the number and % of votes.

There are many other issues which require urgent attention. I hope that the CEC will discuss all these issues and come to clear conclusions and decisions.

 

BSNL Fancy Number for Rs. 2.5 lakhs!

27 Wednesday May 2015

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Good News for BSNL! One Gujarat Subscriber has paid Rs. 2.5 lakhs for a BSNL Fancy Number for his mobile! A report in the media is given belwo:

“BSNL has started sale of Fancy Mobile Numbers through eAuction from 2012 with a base value starts from Rs.1000 to 25000 to offer best fancy numbers according with the customers choice available in their hands. From starting date, BSNL eAuction becomes a grand success and creates records day by day, and its once again proved recently in this new eauction schedule.

It’s the number game.. after all.. Anyone who owns a mobile, is by default in favor of fancy number.. While selecting a mobile number, we generally check the number to have any sequence combination, for easy remembrance of the number and also for easy sharing.

The next level of number selection is opting for a fancy number. Numbers having a sequence or any personal lucky number plays a vital role in number selection. BSNL is the only telecom company in India which had given an option to participate in auction to bid for the lucky number. In this line Gujarat people stands for the fancy number. An Ahmedabad based business man bid a BSNL Fancy number for 2.25 Lakh rupees.” (  Media Report)

Militants Attack on BSNL Franchise in Kashmir , one killed two injured.

25 Monday May 2015

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I am herewith reproducing a PTI report on the attack of BSNL franchise office in Kashmir by Militants. I contacted Com. Nisar Ahmed, Circle Secretary, BSNLEU, J and K, who is going to Sopore tomorrow and will inform the details. It can be understood under how much strain and danger BSNL employees are working. My heartfelt condolence to the family of the deceased franchise employee.

“Srinagar, May 25 : One person was killed and two others were injured in a militant attack on a telecom company outlet in Sopore town of north Kashmir’s Baramulla district today, police said.

The militants opened firing on the franchisee of BSNL at Iqbal Market in Sopore, 52 kms from here, which resulted in injuries to three of its workers, a police officer said.

The injured were rushed to a local hospital, where doctors referred them to a hospital here for treatment, the officer said.

He said one among the injured, Mohammad Rafiq (26), a resident of Handwara area of Kupwara district, succumbed to  his injuries at the hospital.

The two injured, Ghulam Mohammad Bhat (40) and Imtiyaz Ahmad Lone (30), both residents of Sopore township, were being treated upon, the officer said.

He said it seemed to be an attack on telecom operators as militants had threatened them in the past. It was second such attack in less than 48 hours in Sopore area.

Suspected ultras had hurled a grenade at a residential compound where a mobile transmission tower was installed on the intervening night of May 23 and 24.

Although officials were tight-lipped as to why the militants were targeting telecom installations, sources said the ultras were upset about “theft” of their communication equipment from mobile transmission towers in Sopore and surrounding areas earlier this month.

The militants had allegedly installed communication equipment atop the towers of private and PSU companies. (PTI)”

 

Forum decides for massive campaign and hard work to increase landlines.

25 Monday May 2015

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The meeting of the Forum of BSNL Unions/Associations held today has decided to organise massive campaign to increase the landlines of BSNL utilising the new scheme announced by BSNL providing free calls from 09.00 PM to 07.00 AM. It has requested the BSNL Management and all employees to unitedly and aggressively make all out efforts for increasing the connections and improvement of the services.

The details will be published in the websites of BSNLEU and unions/associations.

SAVE BSNL – Motivate the employees for better service.

24 Sunday May 2015

Posted by in BSNL - Better Service to the Nation, BSNL News, PSU, Telecom

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The 2,25,000 and odd employees of BSNL under the banner of Forum are making all out efforts to improve the services to the customers. Out of these, it is mostly the low paid employees like TM, RM, Sr.TOA, TTA and casual and Contract workers who are interacting with the customers. What is the motivation they are getting from the management for better performance?

The pay of most of the RMs is  stagnated and they are not getting even normal increment. The Sr. TOA , TTA etc.who are appointed after 01-01-2007 are getting less pay than before. The agreed E1 pay scale for non-executives have not been so far. The contract workers are denied the minimum wage as per government orders.

For all employees and officers, there is no Bonus for the last 5 years. Allowances have not increased. LTC is restricted. Medical Allowance is taken away.

No discussion has yet started for the next wage revision. The DPE has not started any process for the Pay Revision Committee for the PSU executives.

The progress of the company is connected with the progress of the employees and officers. Both will have to go together. The entire employees and officers are dedicated to the improvement of the company. BSNL also have to start thinking about the rights/benefits of the workers.Both have to go together. The motivation thus initiated will go along way in strengthening BSNL.

BSNL Management and Government have  to seriously consider these issues.

 

DOT should immediately pay USO Fund and reimbursement of Charges for spectrum surrendered

24 Sunday May 2015

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BSNL is in financial difficulty to purchase equipment for providing new connections, for which requests are coming in large numbers all over the country after the scheme for free night calls has been announced by BSNL. But the connections could not be given due to shortage of equipment like cable, drop wires etc.

It is the time for the government to assist BSNL. The refund of spectrum charges for the spectrum surrendered coming to more than Rs. 4,700 crores ( it is stated by the DOT that Rs.2000 crore out of Rs. 6,700 crores have been adjusted in the licence fee to be paid by BSNL) should be paid to BSNL without any adjustment. In the same way Rs. 1,250 crore allotted  from USO Fund for 2012-13 should also be immediately paid so that BSNL can buy necessary equipment. Any adjustment can be made later, but not now, when BSNL is in urgent requirement of funds.

The Communications Minister Shri Ravi Shankar Prasad and the Government are continuously declaring that BSNL will not be allowed to die and that it will be strengthened. This is the time  for the same.

The Forum of BSNL unions/associations should unitedly make the government to pay the above dues immediately, which the DOT has agreed to pay in the strike discussions on 1st May 2015.