BSNL is a government owned company which implements the policy of the government for  providing universal service and communications all over the country.  It is not working on profit basis, but on service basis. BSNL mainly deals with other PSUs on many impotant issues. On the insistence of BSNLEU, the Group Insurance Scheme  and  EPF funds were entrusted with the LIC, Bank Loans Scheme was signed with  the PSU Banks, watches for employees were purchased from HMT  etc. In the case of Air India, government  have mandated  that all central government and PSUs should travel by Air India alone to ensure the viability of the company. In the same way, the government should issue instructions that all the government and PSUs should take BSNL connections, both mobile and landlines.

Of course, there is necessity to improve the services.  The management and the workers should take the responsibility for a better service. If the services are improved, naturally the subscribers will prefer a PSU instead of a private company.

The Forum demands the GoM  that a mandate as stated above should be given to all  government departments and PSUs which will have immediate impact on the workers and for efforts for a Better Service.