BSNL Unions/Associations  and Management together has called upon the BSNL employees to do all they can do to improve the services to the customers and strengthen BSNL. The Campaign “SWAS” (“Service With A Smile” ) is the life-saving nectar for BSNL. It has got to be effectively used.

Circle level Conventions have been held in many centres and the message of SWAS conveyed. It should go to the local level to each and every employee. All the employees while they go back after duty should ask themselves how much they have done for the customers that day and how much revenue they have been able to earn for BSNL.

And also plan that something more will be done next day for the customers and BSNL.