Today, 28 April, I had to reach Jamnagar to attend the CEC of AIBDPA. Yesterday was the CEC of NCCPA at Delhi and hence could not start earlier.
My flight was Air India Delhi to Mumbai and connecting flight from Mumbai to Jamnagar. From Delhi the flight was to start at 09.00 AM and reach Mumbai at 10.45 and Jamnagar flight to start at 13.00 hours. But Delhi flight was delayed for more than 1.30 hours and reached Mumbai at about 12.40 only. It was almost impossible to get the JMN flight.I thought I missed the flight.
But the moment I got out from the flight, an AI employee who was waiting for me
asked me whether I have to board the JMN flight and when I told yes, he immediately took my bag and started rushing. He went to the boarding counter and recorded my boarding and again rushed me to the JMN flight to the point of actual boarding. In short, I could board the flight and reach JMN in time.
My heartfelt thanks to the AIR staff for the best service. Some propagate that AI service is not up to the mark. Buy my experience is entirely different. I always got very good service.