Today, a report was seen in the Indian Express about the incident where the ICICI Bank has imposed penalty on an account holder for not maintaining the minimum balance in the bank account. Such action on the part of the private banks is completely unjustified.

Neither the Public Sector Banks nor the Post Office impose such a penalty. If the minimum balance is not there, the bank can deny the services, but they can not impose penalties. This is fully wrong and has to be discontinued.

Private companies, whether banks, airports, airlines, all are resorting to anti-customer measures to maximise their profits. The penalty being imposed by the banks have been mentioned above. The private airports are charging the traveller for maintaining the airport, while Airport Authority of India (AAI) does not charge. While Air india does not charge for printing of tickets at the airport, the private airlines charge Rs. 50-100. Such incidents happen in almost all the private companies. The government is closing its eyes to such illegal practices.

Strict instructions are necessary to stop such unhealthy and exploiting arrangements by the private companies.