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Whether we are working indoor or outdoor or in shift duties or fixed duties, a time is usually fixed to start our duty and the time for off duty. This is necessary to ensure that the tasks entrusted to us are attended in time and the work finished as early as possible. There are certain targets fixed also to complete the work.

There was a time when the P and T Department was considered as the most efficient Department. The P and T workers were appreciated for their dedication, commitment and excellent service. Telecom was part of this, and the service with all the limitations was considered as excellent.

Now BSNL is in a difficult situation. Financial viability has gone down and this PSU in loss for the last four years. There are a lot of complaints of delay in repair of faults, delay in providing connections etc. It is true that BSNL, a PSU, can not function like a private company. BSNL is a fully government owned company and there are many rules and regulations of the government to be complied with. Some delay of course take place due to these constraints.

Yet our services can be improved if we are determined. Here, I am only pointing about one thing, the need to be punctual and committed to our duties, whichever be the cadre, whether ITS, Executives or Non-Executives. Everybody has got their duties defined.

Some in the management side will say that the employees are not punctual. The same complaint is about the management officers also. Blame Game does not reach us anywhere.

What is required is action. If all of us from the top management to the lowest paid worker decide that we all will work with determination and full commitment, there surely is going to have a big change for the better.

And towards this better efficiency, one of the prime ingredient is the punctuality in attending to office/our duties.This will certainly make a big difference. If the management and workers in private companies can attend to their duties in time,can’t the management and workers in BSNL do the same or better. I am not forgetting that even now, a large number of workers are punctual. But we want all our workers and officers at their posts in time.

Are we all capable of fulfilling this responsibility? I am sure we are. Let us make maximum efforts to ensure our punctuality which will go in a big way to improve our services better and better.

BSNL FOR A BETTER SERVICE TO THE PEOPLE!