CMD BSNL has appreciated the decision of the Forum of BSNL Unions/Associations’ to extend the ‘Customer Delight Year’ in order to continue maximum efforts to improve and expand the services. CMD has stated that equipments etc. are being supplied. This is the time to co-ordinate the efforts of both management and the employees to improve services.

Let us continue all our efforts in this direction so that BSNL will be able to restore its glory.