While visiting Cambridge, I went to a Post Office in the main street. The Post Office name was written outside and two big red Post Boxes were there for putting the letters etc.  I went inside. It was busy with many customers. Six or seven counters were functioning. Transactions were going on. Inside also there were post boxes. Postal covers were arranged on an open almirah on the wall. Customers took the necessary articles and paid the cost. Banking transactions were also going on. On another side, stationary were being sold. Money Exchange, conversion of foreign currency, was another work. People were coming and going. It was a lively office. I was standing for some tim watching the counters etc. An official of the P.O. came to me and asked what I wanted. I told him that I am from India and was a retired P&T employee and was just watching how the P.O.works in UK. He smiled and said OK.

The Royal Mail, as the postal service in UK is called, is still used by a good section of the people. Almost every day, the Postman visits our home with letters, which are mainly advertisement materials, letters, parcels etc. The official collecting the mails from the Postal Boxes  comes at the scheduled time. The old red Post Boxes fixed may be hundred years back are still maintained as it is. I felt at home at  the Post Office.

In India also  the Postal administration is making changes for the sustainability of the Post Offices. Union is taking a very important role for a better service and financial viability.