The Joint Action Committee of BSNL Associations / Unions has decided to extend the Customer Delight Month to the whole financial year 2011-12. This has been done on the basis of the review by the JAC meeting today, 13th July 2011, which showed that there is positive growth for BSNL after the JAC has started the programme. The Customer Delight period will now be up to March 2012, till the end of this financial year.