In consultation with the General Secretaries of the JAC unions/associations, the Customer Delight Month has been extended for July 2011.During the period JAC has been able to make the management to issue several orders with regard to procuring of equipments etc. The work has started but it should be more seriously to be taken by the management and the workers.
The question of declaring 2011 as Customer Delight Year will be decided by the next meeting of the JAC to be held next week.The General Secretaries will be getting review reports from the Circle Secretaries to review the All India position about the progress so far.
Once we have started the programme it has to be fulfilled through successful implementation.