Kerala Circle, as usual, is in the forefront in implementing the call for implementation of the “Customer Delight Month” called by the JAC.

I had personally seen the active preparation of the JAC in this respect. On 6th May, a meeting of the executive members of the unions of the JAC was held at Ernakulam KG Bose Mandiram. The Circle Presidents and Circle secretaries of the JAC affiliates were in the dais. I was given the opportunity to inaugurate the meeting. I spoke about the background of the JAC decision to improve the services and improve the financial position of the company.The anti-PSU policy of the government has to be changed, the management should take responsibility to effectively run the commpany and the executives and non-executives will have to go extra mile to give services to the people, I told the meeting. The methood of successfully implementing the month was also explained.K.Mohanan, Convener, Circle JAC and other leaders spoke.There were some doubts which were also cleared.

Already Kerala JAC had met the CGM and others and committees involving both management and JAC have also been formed to implement and monitor the progress. I appreciated the work done by the comrades on behalf of the National JAC