My hearty congratulations to BSNL Comrades and management of A.P.Circle for their excellent performance in capturing more than 35,000 connections through MNP from other service providers. It is a record all over the country. As per reports available with me only one more circle, Orissa, have got benefit from the MNP (Mobile Number Portability) since it has started. Orissa gained 2,084 lines. A detailed report has come in today’s (7th April 2011) Business Standard.

I personally congratulated Shri Rajeev Aggerval, CGM as also Com.J.Sampth Rao, Circle Secretary and Com. P.Asokababu, Dy.General secretary BSNLEU for this excellent performance. All of them stated that this success could be achieved through the combined efforts of the management and the entire staff. Maximum efforts were made for customer care and also publicising our services, which helped us, they told. This can be done in other circles also.

The Joint Action Committee has decided to observe “Customer Delight Month ” from 1st to 31st May 2011 in an effort to improve the services and to interact with the customers. All of us have to make it successful. Let BSNL restore its number one telecom operator position in the country.