Mobile Number Portability (MNP) will be introduced all over India from 20th January 2011 and the same will be announced by Prime Minister Manmohan Singh as per reports in the press. As already indicated earlier, it will be a churning which will result in many big companies losing their subscribers if the services are not up to the mark. BSNL is one such company which has got to gear up its services to ensure that its subscribers do not shift for lack of better services. Each and every worker in addition to the management has to ensure a very good service so that subscribers do not shift away.