The 2,25,000 and odd employees of BSNL under the banner of Forum are making all out efforts to improve the services to the customers. Out of these, it is mostly the low paid employees like TM, RM, Sr.TOA, TTA and casual and Contract workers who are interacting with the customers. What is the motivation they are getting from the management for better performance?
The pay of most of the RMs is stagnated and they are not getting even normal increment. The Sr. TOA , TTA etc.who are appointed after 01-01-2007 are getting less pay than before. The agreed E1 pay scale for non-executives have not been so far. The contract workers are denied the minimum wage as per government orders.
For all employees and officers, there is no Bonus for the last 5 years. Allowances have not increased. LTC is restricted. Medical Allowance is taken away.
No discussion has yet started for the next wage revision. The DPE has not started any process for the Pay Revision Committee for the PSU executives.
The progress of the company is connected with the progress of the employees and officers. Both will have to go together. The entire employees and officers are dedicated to the improvement of the company. BSNL also have to start thinking about the rights/benefits of the workers.Both have to go together. The motivation thus initiated will go along way in strengthening BSNL.
BSNL Management and Government have to seriously consider these issues.